Returns & Refunds Policy

At SKS Germany, we stand behind our German-engineered cycling equipment and offer a 30-day return policy for all unused products in their original packaging. Whether it's a floor pump or a mudguard set, we want to ensure you are completely satisfied with your gear.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Gear

  Securely pack the unused products in their original SKS Germany packaging, ensuring all manuals and mounting hardware are included.

• 3.
  Ship It Back

  Print the provided prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.